Introducing Unsubscribe Webhook Events

We’re excited to announce the addition of unsubscribe webhook events to our existing webhook feature. This webhook API provides detailed events whenever a user unsubscribes from your notifications.

Many companies need to track user unsubscribes programmatically to monitor user disengagement and build integrations, such as custom analytics dashboards or automated workflows triggered by notification events.

What’s New

With this release, you can capture unsubscribe events whenever a user opts out, whether through the unsubscribe link feature included in your notifications or via the user preference feature. This comprehensive solution works seamlessly across all notification channels, including email, SMS, calls, push notifications, and in-app messages.

How to Get Started

Integration is straightforward: simply set up a publicly accessible API endpoint to receive these webhook events in real time. For detailed explanations of different types of event webhooks and comprehensive implementation guides, check out our documentation.