Batteries Included

We create, configure and manage most of the infrastructure you may need for notifications (with some exceptions such as Apple Developer Network). For example, we use Twilio for SMS and Calls under the hood. Through our Twilio partnership, we automatically create and manage all the Twilio resources your account may need. You save time and money and also reduce risk by letting NotificationAPI do all the work of: integration, proper configuration of resources, monitoring the resources, communicating with partner organizations, applying for elevated access, and more.

If your 3rd-party accounts and resources have not been heavily in use, then we recommend starting from scratch in NotificationAPI. However, if there has been a lot of investment in some of these resources, e.g. an email sending IP address with high reputation, then we can probably integrate or transfer your resources to under our care. Please schedule a time with our engineers to discuss.

You can directly connect with our engineers through Zoom, our Slack community, chat widget, or email. Our average response time during day time (North America) is below 1 hour.

We sign SLAs with our Business customers with defined response and resolutions times. They even have direct access to our team's cell numbers which is useful for SRE teams.

For free accounts, notifications will stop delivering until the beginning of next month. For paid accounts, notifications will continue going out. Our team will be in touch with them to discuss their plan limits.

All prices shown here are in US dollars. We provide invoices in other currencies to Enterprise customers.
We support payments through credit card, direct deposit and wire transfers.

The refund policy is defined by the SLA with Business customers, which generally includes refund for the remaining quota or duration of the contract. For other customers, we do not offer a refund.